- Departments & Services
- Emergency Preparedness
Are you prepared?
Here is a list of useful resources to prepare for any kind of emergency
Emergency Supply List
Eagle Point Evacuation Map
Prepare your pets for disasters
Preparing makes sense
Family emergency communication plan
Plan de comunicación familiar en emergencias (Spanish)
Northwest Interagency Coordination Center (NWCC) is the Geographic Area Coordination Center for the Northwest Region which includes the States of Oregon and Washington.
Oregon Department of Forestry - Southwest
AirNow (Fire and Smoke Map)
US Geological Survey (USGS)
National Weather Service
Oregon Air Quality Index
Jackson County Citizen Alerts emergency notification system enables agencies within Jackson County to provide you with critical information quickly in a variety of situations, including severe weather, missing persons and evacuations due to flood, hazardous material, or wildfire.
Sign up today or log into your account to update your contact information.
Know your alerts!
Citizen Alert - all of Jackson and Josephine Counties - Registration Required
Emergency notification to alert residents by landline, mobile phone, text message and email about imminent threats to life and property in specific impacted areas. Create an account for each person in your household with up to five addresses your would like to receive alerts for (home, work, child's school, etc.). You don't have to be in the location of the emergency to receive alerts.
Add Citizens Alert to your contacts! Add the following phone numbers to your phone's contact so your know when you are receiving an alert from Jackson County.
541-897-8556 and 88911 (for text message)
How to register:
- Go to Everbridge to update your account or create a new one.
- Complete this form an mail, email, or fax to Jackson County Emergency Management per instructions.
- Call our office at 541-774-6790
This method will send notification based on addresses in your account. You can have multiple addresses in your account such as home, place of employment, family, etc. You will only get notices if the address is in the affected area.
Nixle (Keyword and Zip Code) - Registration Required
Receive text and/or email messages from local agencies with public safety messages or emergency information. Nixle notifications are not delivered by phone call and are sent in addition to Citizen Alert emergency alerts.
Send a Text to 888-777 the following to opt-in to community information via text message.
- 'JACKSONEVACS' - To receive information about all level 1, 2, and 3 evacuation notices in all of Jackson County.
- 'your zip code' - to receive community information and public safety messaging for your zip code.
This method will send notification if there is any emergency notification any where in Jackson County regardless of addresses affected. It can be narrowed by zip code.
To receive emails, register at https://local.nixle.com/register/
Add the Nixle text message number, "888-777" to your phone's contact to identify where future text messages are coming from.
Nixle Frequently asked Questions
Wireless Emergency Alerts (WEA) - No registration required
Urgent alerts sent as text-like messages to your mobile phone based on your physical location. Your must keep the factory settings on to your WEA - capable phone to receive a WEA/ WEA's have three alert categories - Imminent Threat, AMBER, Presidential. Visit FEMA WEA website for more information.
Local Media, Radio and Television
The County communicates with local news broadcasters to provide updates during an emergency
All Hazards NOAA Weather Radio
All Hazards NOAA Weather Radio (NWR) is a low-cost home alerting tool that can be remotely activated by the National Weather Service to broadcast life-saving warnings issued by first responders. NWR's include battery backups. To work, Jackson County residents must tune their NWR to frequency 162.400 Medford, or 162.475 Mt. Ashland. Visit https://www.weather.gov/nwr/ for more information.
Would you or a loved one need special help during an emergency?
You should sign up for the disaster registry if you would:
- Need outside help to safely leave your home during a disaster.
- Be in jeopardy if you stayed in your home, without assistance, for three days.
- Need special notification about the need for evacuation due to impairment.
The Disaster Registry is a database of names, locations and needs of people who need special assistance during an emergency. This database is available to fire, police and rescue workers.
Being on the Disaster Registry does not guarantee that you'll get help first in a disaster. There are so many needs during a disaster, that our firemen and police can't help everyone at once. But if your name is in the Disaster Registry, they will know of your need for special assistance.
Please remember: even if you are on the Disaster Registry, you should call 911 if you find yourself in a life-threatening situation.
Visit www.rvcog.org to download an application or apply online.
For more information, contact Rogue Valley Council of Governments at (541)664-6674.
Once an application has been received, it may take three months or more for the information to be available to rescue workers.