Process

1. Water meters are read on or about the 25th of each month.
2. Monthly bills are mailed on the last day of the month.
3. Monthly bills are due on or before the 10th of each month.
4. Late notices are mailed on the 25th of each month.
5. Door tags are distributed for past due accounts any time after the 10th of the month, at which time a late fee will be added. At this time your total account balance is due in addition to the late fee.
6. Meters are locked "off" on all past due accounts approximately three days after door tags are distributed. Once a meter is locked the full account balance must be paid along with any late fees. A reconnection fee will also be due at the time.